/customer stories
Large SaaS Company Case Study
Business challenge
For the volume of vulnerability findings data we have, we’d need a whole team of people to manually generate these tickets.
John VM Team Lead
Unscalable, ad-hoc process for vulnerability triage, ticket creation, and ticket closure for over 250,000 findings
Bottlenecks created by limited security resources to manage over 75 remediation teams
Manual data parsing and filtering of output from vulnerability scanners
Customized ticket formatting on a team-by-team basis.
Outcomes with Seemplicity
Just by virtue of using Seemplicity, we’re getting tickets into the hands of remediation teams, which is huge value. Previously, it would be me creating a ticket, and sending it out, and chasing down email reports of vulnerabilities. Once a team’s workflows are onboarded in the Seemplicity platform, there’s already a value there.
John VM Team Lead
Automatic normalization, aggregation, and deduplication of vulnerability data to enable more manageable triage
Custom workflows for over 75 remediation teams to receive tickets in their desired format
Decreased backlog size from over 250,000 to 3,000 through deduplication and aggregation.
Over 400 hours saved in the first year from automating ticket creation

